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EPM Add-in update error - Only part of a ReadProcessMemory completed

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Hello,

 

I have faced an error during update of SAP EPM Add-in 10.0 SP20 into SP22. The error message is - Only part of a ReadProcessMemory or WriteProcessMemory request was completed.

 

I have downloaded an update from SMP, extracted it into SAP BPC 10.1 MS Installation folder, opened SAP BPC Server Management application and in Client Options have enabled the update. Also I have filled in an Admin credentials in the same Client Options window.

 

When an end user opens EPM Add-in he/she is forced to automatically update the software. During the first step an update is successfully downloaded but when we start the installation an error (Only part of a ReadProcessMemory or WriteProcessMemory request was completed) is displayed. After pressing OK the window closes and the software is not updated.

 

Then as a workaround we have executed an update MSP executable directly on the client computer and it finished successfully. The EPM Add-in was successfully updated.

 

The described problem is valid both for ordinary end users and admins.

 

Any thoughts on this problem?

 

Thank you in advance.

 

Best regards,

Donatas


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