We're starting the process of migrating to version 10 but can't see the environment after the backup/restore.
I can see EnvironmentShell and if I create a new Environment I can see that but I can't see the restored appset/Environment.
We also tried creating an environment and restoring on top of that which allowed me to see the Environment and connect to it through Excel but not through admin.
I tried reviewing the security setup and it appears our systemadmin access converted with all the tasks associated with the default admins.
Feels like we're missing something obvious but we can't seem to figure it out.
Thanks,
Michael