BPC 7.5 MS SP11 (PDF book published not saved in user profile TEMP folder

Hi,

We have problem Publishing PDF book. Once successfully published, it not not saving in the local drive. As checked, in the citrix profile Temp folder, the ev..xxxxxxx.zip file is empty. Meaning the PDF file is not uploaded to the server once completed publishing. But in BPC the publication shows completed.

FYI.

Only happen to 3 users, others are ok.

We are using -

BPC 7.5 MS version (SP11)

Using citrix and Roaming profile server.

Any idea why the Book is not uploaded to Temp file?

Thank you.