Hi all
We have 2 users for which the bottom half of the action pane (from 'Getting started' downwards) is missing. In addition the pane is detached from the excel worksheet and the forward and back arrows, home icon, ? help and session information are not displayed when compared to other users. They are able to input data and open and run reports without problem however the drill through to URL feature when used does not display the Drill through options box which normally only appears in the bottom part of the action pane window.
If they they log on another pc however it is displayed correctly so I'm pretty sure this is an excel issue related to the OSOFT addin but i dont know how to solve it. The application is delivered over Citrix and for new users only instructions for adding the excel addin are required. Neither of the users work with the local admin client.
We use Office 2007 and BPC 7.5.106.03
Any advise will be appreciated
Br Alan