Problem with EPM Add-in

Hello All,

We are using SAP BPC MS 10 and we are getting problem with Excel retrieve.

For dynamic reports, it is not possible de retrieve data, even if we can see these data in the database.

When we refresh the report, it shows a blank page.

It worked good before, and didn't change any configuration.

Someone have an idea about this strange behavior?

Thank you in advance for your help.

Kind Regards,

Wafa