Hello
i have a little problem in one of two terminal server installed in a multiserver bopc 7.5 patch 10 installation on windows.
2 WEB SERVER
2 APPLICATION SERVER
DB SERVER
OLAP SERVER
FILE SHARING SERVER
2 TERMINAL SERVER
The problem occurs when i try to open excel to connect then in add-in planning and consolidation.
Excel hangs during the loading of add-in bpc:
it takes 2/3 minutes to load this addin.
The strange thing is the following...
If i do that with a user used to install the bpc..no problem occurred.
If a do that with Administrator or other customer user the problem occurs.
This happens only in one of two application.
I tried to reinstall office 2010 and try to reinstall only the add-in bpc but it didn't help.
Do you have some idea to trace why it takes so long in loading this addin?
Thanks
Nick