We got a web session problem with Intercompany web application (http://hostname/Intercompany/) and Intercompany administration console (http://hostname/IntercompanyConsole), when we are browsing these web pages doing any normal operation (request a report, verify servers etc)
the web session logoff unexpected and we must login again.
I've verified and changed timeout web session using these notes : 0001484566 , 0001712448 without success. Also we did tests using 3 differents users and using Chrome & Internet explorer with the same results.
Our enviroment contains all the applications in the same servermachine : MSSQLServer , FIM 10.0, DataServices 4.0 SP4 and BO Intercompany ICS 10.0.0.1345
These are te logs for BOIC
2014-09-22 15:28:23,581 [Thread: 14] INFO [Category: Task] [User: NT AUTHORITY\SYSTEM] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Task Tracking' started
2014-09-22 15:28:23,653 [Thread: 14] INFO [Category: Task] [User: NT AUTHORITY\SYSTEM] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Task Tracking' processing...
2014-09-22 15:28:24,063 [Thread: 16] INFO [Category: Task] [User: NT AUTHORITY\SYSTEM] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Entity Synchronization' started
2014-09-22 15:28:24,065 [Thread: 16] INFO [Category: Task] [User: NT AUTHORITY\SYSTEM] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Entity Synchronization' processing...
2014-09-22 15:28:24,587 [Thread: 10] INFO [Category: Task] [User: NT AUTHORITY\SYSTEM] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Email Delivery' started
2014-09-22 15:28:24,659 [Thread: 10] INFO [Category: Task] [User: NT AUTHORITY\SYSTEM] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Email Delivery' processing...
2014-09-22 15:28:25,127 [Thread: 1] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Web Site started
2014-09-22 15:28:25,161 [Thread: 24] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Session start
2014-09-22 15:28:26,671 [Thread: 18] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Session End
2014-09-22 15:49:36,135 [Thread: 26] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Session start
2014-09-22 15:49:36,237 [Thread: 23] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Session End
2014-09-22 15:49:36,248 [Thread: 31] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Session start
2014-09-22 15:49:36,616 [Thread: 31] ERROR [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] No FPM SSO session available
2014-09-22 15:49:36,711 [Thread: 31] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Session End
2014-09-22 15:50:02,876 [Thread: 17] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Session start
2014-09-22 15:50:02,916 [Thread: 17] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] User ICADMIN has opened a session.
2014-09-22 15:50:11,773 [Thread: 13] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Session closed for ICADMIN
2014-09-22 15:50:11,777 [Thread: 13] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Web Site stopping...
2014-09-22 15:50:11,790 [Thread: 13] INFO [Category: Task] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Email Delivery' cancellation requested by user...
2014-09-22 15:50:11,802 [Thread: 13] INFO [Category: Task] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Entity Synchronization' cancellation requested by user...
2014-09-22 15:50:11,802 [Thread: 10] WARN [Category: Task] [User: NT AUTHORITY\SYSTEM] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Email Delivery' cancelled
2014-09-22 15:50:11,804 [Thread: 16] WARN [Category: Task] [User: NT AUTHORITY\SYSTEM] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Entity Synchronization' cancelled
2014-09-22 15:50:11,804 [Thread: 13] INFO [Category: Task] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Task Tracking' cancellation requested by user...
2014-09-22 15:50:11,805 [Thread: 14] WARN [Category: Task] [User: NT AUTHORITY\SYSTEM] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Task ' Task Tracking' cancelled
2014-09-22 15:50:11,830 [Thread: 13] INFO [Category: Security] [User: ] [DSRRootContextID: ] [DSRTransactionID: ] [DSRConnectionID: ] [DSRCounter: ] Web Site stopped
2014-09-22 15:28:23,651#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Execute#14#INFO#NT AUTHORITY\SYSTEM#####Task ' Task Tracking' started
2014-09-22 15:28:23,654#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Execute#14#INFO#NT AUTHORITY\SYSTEM#####Task ' Task Tracking' processing...
2014-09-22 15:28:24,064#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Execute#16#INFO#NT AUTHORITY\SYSTEM#####Task ' Entity Synchronization' started
2014-09-22 15:28:24,065#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Execute#16#INFO#NT AUTHORITY\SYSTEM#####Task ' Entity Synchronization' processing...
2014-09-22 15:28:24,588#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Execute#10#INFO#NT AUTHORITY\SYSTEM#####Task ' Email Delivery' started
2014-09-22 15:28:24,659#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Execute#10#INFO#NT AUTHORITY\SYSTEM#####Task ' Email Delivery' processing...
2014-09-22 15:28:25,135#Security#BusinessObjects.Intercompany.Web.Global.Application_Start#1#INFO######Web Site started
2014-09-22 15:28:25,162#Security#BusinessObjects.Intercompany.Web.Global.Session_Start#24#INFO######Session start
2014-09-22 15:28:26,672#Security#System.RuntimeMethodHandle._InvokeMethodFast#18#INFO######Session End
2014-09-22 15:49:36,136#Security#BusinessObjects.Intercompany.Web.Global.Session_Start#26#INFO######Session start
2014-09-22 15:49:36,238#Security#System.RuntimeMethodHandle._InvokeMethodFast#23#INFO######Session End
2014-09-22 15:49:36,249#Security#BusinessObjects.Intercompany.Web.Global.Session_Start#31#INFO######Session start
2014-09-22 15:49:36,700#Security#BusinessObjects.Intercompany.Business.Security.BusinessObjectsSSOAuthenticationModel.POAFLoginFromSSO#31#ERROR######No FPM SSO session available
BusinessObjects.Enterprise.POAFHelper.POAFException+NoSSOSession: No FPM SSO session available
at BusinessObjects.Enterprise.POAFHelper.WebClientHelper.GetUserSession(HttpRequest request, HttpResponse response, HttpSessionState httpSession, String cms, String sessionName, String appUniqueID, String[] trustedCMSs)
at BusinessObjects.Intercompany.Business.Security.BusinessObjectsSSOAuthenticationModel.POAFLoginFromSSO(HttpContext context) in d:\Olympus_CONS_IC\src\Intercompany\Sources\Business\Security\BusinessObjectsSSOAuthenticationModel.cs:line 245
2014-09-22 15:49:36,712#Security#System.RuntimeMethodHandle._InvokeMethodFast#31#INFO######Session End
2014-09-22 15:50:02,877#Security#BusinessObjects.Intercompany.Web.Global.Session_Start#17#INFO######Session start
2014-09-22 15:50:02,916#Security#?.?#17#INFO######User ICADMIN has opened a session.
2014-09-22 15:50:02,976#Security#BusinessObjects.Intercompany.Web.Loading.Page_Load#13#INFO#ICADMIN#####User ICADMIN has opened a session.
2014-09-22 15:50:11,774#Security#System.RuntimeMethodHandle._InvokeMethodFast#13#INFO######Session closed for ICADMIN
2014-09-22 15:50:11,777#Security#BusinessObjects.Intercompany.Web.Global.Application_End#13#INFO######Web Site stopping...
2014-09-22 15:50:11,799#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Cancel#13#INFO######Task ' Email Delivery' cancellation requested by user...
2014-09-22 15:50:11,802#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Cancel#13#INFO######Task ' Entity Synchronization' cancellation requested by user...
2014-09-22 15:50:11,803#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Execute#10#WARN#NT AUTHORITY\SYSTEM#####Task ' Email Delivery' cancelled
2014-09-22 15:50:11,804#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Execute#16#WARN#NT AUTHORITY\SYSTEM#####Task ' Entity Synchronization' cancelled
2014-09-22 15:50:11,805#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Cancel#13#INFO######Task ' Task Tracking' cancellation requested by user...
2014-09-22 15:50:11,806#Task#BusinessObjects.Intercompany.Business.Tasks.Task.Execute#14#WARN#NT AUTHORITY\SYSTEM#####Task ' Task Tracking' cancelled
2014-09-22 15:50:11,830#Security#BusinessObjects.Intercompany.Web.Global.Application_End#13#INFO######Web Site stopped
Regards
Hugo Escobar