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Problem logging in via web interface

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BPC 10 SP14 Microsoft, EPM Client 10 SP18 Patch 1, Internet Explorer 8

 

I have a problem with some users when they access http://servername/sap/bpc/web/ that it defaults them to a non-existing environment... the url changes to http://servername/sap/bpc/web/#cm=wrong_environment instead of http://servername/sap/bpc/web/#cm=correct_environment

 

the wrong_environment doesn't exist in the system anymore, it was a test environment.

The user get's message "You are not authorized to access the system; contact your system administrator". They can click Close on that and then the choose environment popup appears where they can choose "correct_environment" and login. But it's still annoying.

 

I have tried the following for user locally:

deleted all temporary internet files including cookies for the bpc server

deleted all Local storage settings in Flash.

 

Do anyone have any idea or suggestion?

 

Brgds

Mattias


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